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Terms & Conditions

Terms of service for deltaluxora analytics platform and services

Last updated: 15 January 2026

Terms of Service

These Terms of Service ("Terms") govern your use of the deltaluxora website and educational analytics services provided by deltaluxora Ltd, a company registered in Ireland with registration number CRO257419 and address at Nyhavn 110, 5074 Odense, Denmark ("deltaluxora," "we," "us," or "our").

Acceptance of Terms

By accessing or using our website at deltaluxora.world or our analytics services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services. These Terms constitute a legally binding agreement between you and deltaluxora.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the revised Terms.

Description of Services

deltaluxora provides educational analytics solutions designed to help educational institutions improve student retention and course completion rates. Our services include:

  • Student engagement analytics and tracking
  • Predictive retention modelling
  • Learning path optimisation tools
  • Performance dashboards and reporting
  • Data integration and analysis services

Service availability and features may vary based on your subscription plan and technical requirements.

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information during registration and use
  • Maintain the security and confidentiality of your account credentials
  • Use our services only for lawful purposes and in accordance with these Terms
  • Comply with all applicable laws and regulations, including data protection laws
  • Not attempt to gain unauthorised access to our systems or other users' accounts
  • Not use our services to transmit malicious code, spam, or harmful content
  • Respect the intellectual property rights of deltaluxora and third parties
  • Notify us immediately of any suspected security breaches or unauthorised use

Data and Privacy

Your use of our services is subject to our Privacy Policy, which forms an integral part of these Terms. By using our services, you consent to the collection, use, and processing of your data as described in our Privacy Policy.

You are responsible for ensuring that any data you provide to us complies with applicable data protection laws, including obtaining necessary consents for student data processing. deltaluxora will process data in accordance with our Privacy Policy and applicable legal requirements.

Payment Terms

Fees for our services are set out in your service agreement or as displayed on our website. Payment terms include:

  • Fees are payable in advance unless otherwise agreed
  • All prices are exclusive of applicable taxes
  • Late payments may incur additional charges
  • Refunds are subject to the terms of your service agreement

Intellectual Property

All content, software, technologies, and materials provided through our services are the intellectual property of deltaluxora or our licensors. This includes but is not limited to:

  • Analytics algorithms and methodologies
  • Software code and applications
  • Dashboard designs and user interfaces
  • Reports, insights, and analytical outputs
  • Trademarks, logos, and branding materials

You are granted a limited, non-exclusive licence to use our services for your internal business purposes only. You may not copy, modify, distribute, or create derivative works from our intellectual property without our express written permission.

Service Availability

While we strive to maintain high service availability, we cannot guarantee uninterrupted access to our services. We may experience downtime due to maintenance, updates, or technical issues. We will make reasonable efforts to minimise service disruptions and provide advance notice when possible.

We reserve the right to suspend or terminate services for maintenance, security reasons, or if you breach these Terms.

Limitation of Liability

To the maximum extent permitted by law, deltaluxora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

Our total liability to you for all claims arising from or relating to these Terms or our services shall not exceed the amount you paid to deltaluxora in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy or completeness of analytical results
  • Uninterrupted or error-free service operation

While we strive to provide accurate analytics and insights, you acknowledge that our services are tools to assist decision-making and should not be the sole basis for educational or business decisions.

Indemnification

You agree to indemnify and hold harmless deltaluxora, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our services in violation of these Terms
  • Your violation of applicable laws or regulations
  • Infringement of third-party rights by your use of our services
  • Any data or content you provide to us

Termination

Either party may terminate this agreement with appropriate notice as specified in your service agreement. We may immediately terminate or suspend your access to our services if:

  • You breach these Terms or your service agreement
  • Your account becomes delinquent on payments
  • We reasonably believe termination is necessary to protect our systems or other users
  • Required by law or regulatory authority

Upon termination, your right to access and use our services will cease immediately. We will provide reasonable assistance in data export subject to the terms of your service agreement.

Governing Law

These Terms are governed by and construed in accordance with the laws of Ireland, without regard to conflict of law principles. For users in the European Union, you may also have rights under the laws of your country of residence.

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Ireland, unless you are a consumer residing in the EU, in which case you may bring proceedings in your country of residence.

Dispute Resolution

We encourage resolving disputes through direct communication. If you have concerns about our services, please contact us at legal@deltaluxora.world. We will make reasonable efforts to resolve disputes amicably.

For EU consumers, you may access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and deltaluxora regarding our services and supersede all prior agreements and understandings.

Contact Information

If you have questions about these Terms, please contact us:

  • Email: legal@deltaluxora.world
  • Phone: +45 38110995
  • Address: deltaluxora Ltd, Nyhavn 110, 5074 Odense, Denmark
  • Registration Number: CRO257419
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+45 38110995
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